Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS024013 Mapping and Delivery Guide
Work and communicate effectively as an environmental technician

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS024013 - Work and communicate effectively as an environmental technician
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to work effectively within Australia’s framework for environmental management and the culture of the organisation; safely perform environmental technical services and interact effectively with a diverse range of people in many industry and community settings.This unit applies to the induction of environmental technicians into an organisation working in a range of industry sectors, including environmental services; environmental compliance, auditing and inspection; groundwater and clean water; water treatment, storm and wastewater management; solid and hazardous waste management, and site remediation; management of contaminated sites; geotechnical services and civil engineering; and natural resource management.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Induction
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work in accordance with organisation’s agreements and legislative requirements
  • Identify organisation’s business goals, ethics, products and environmental services relevant to role
       
Element: Follow environmental management requirements, including sustainable energy principles and work practices relevant to role
       
Element: Read and follow organisation’s policy and procedures relating to employment, security, confidentiality and reporting lines
       
Element: Read and follow work health and safety (WHS) and regulatory requirements, codes of practice, standards, hazards and risks, and control measures relevant to environmental technical services provided
       
Element: Provide environmental technical services
  • Identify workplace roles and responsibilities of personnel working within the environmental function
       
Element: Identify typical tasks and calendar of events in work area
       
Element: Recognise and locate the equipment and resources required for everyday work
       
Element: Read and follow work instructions to perform environmental technical tasks correctly, safely and efficiently
       
Element: Seek clarification on work instructions
       
Element: Maintain own work area, equipment and materials in a safe and organised manner according to workplace procedures
       
Element: Organise daily work efficiently
  • Assess and prioritise workload according to level of responsibility
       
Element: Advise supervisor if additional resources or support are required to improve performance
       
Element: Undertake duties in a positive manner to enhance workplace cooperation and efficiency
       
Element: Communicate and liaise effectively with customers, contractors and stakeholders
  • Listen actively and use appropriate language when communicating with other people
       
Element: Respond appropriately to verbal and written messages
       
Element: Record and convey information so that it is clearly understood
       
Element: Respect the values, concerns and diverse views of people involved in, or impacted by, organisation’s activities
       
Element: Resolve conflict through meaningful negotiation and compromise
       
Element: Redirect inquiries or disputes beyond own area of responsibility to relevant personnel for action
       
Element: Adhere to site agreements and protocols to maintain credibility and trust
       
Element: Accept responsibility for quality of own work
  • Monitor and adjust work practices to ensure that the quality of outputs is maintained
       
Element: Identify and report opportunities for improvements in procedures, processes and equipment in work area
       
Element: Identify own learning needs
  • Identify career options and training opportunities in the organisation
       
Element: Consult appropriate personnel to identify own learning needs for future work requirements and career options
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify organisation’s business goals, ethics, products and environmental services relevant to role 
 
 
 
Identify workplace roles and responsibilities of personnel working within the environmental function 
 
 
 
 
 
Assess and prioritise workload according to level of responsibility 
 
 
Listen actively and use appropriate language when communicating with other people 
 
 
 
 
 
 
Monitor and adjust work practices to ensure that the quality of outputs is maintained 
 
Identify career options and training opportunities in the organisation 
 

Forms

Assessment Cover Sheet

MSS024013 - Work and communicate effectively as an environmental technician
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSS024013 - Work and communicate effectively as an environmental technician

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: